When establishing cooperation, every customer of Rietumu Bank automatically receives view-only access to the Internet bank.

To receive full access, you must submit an additional application.

Access is achieved via the iRietumu system located at https://i.rietumu.lv or via mobile application.

Main possibilities of the iRietumu Internet bank

System Requirements

The iRietumu system operates on modern Windows and Mac OS operating systems and is compatible with the latest versions of the popular Google Chrome, Safari, Internet Explorer and Mozilla FireFox browsers. To work with the digital certificate, the latest version of Oracle Java is also required

You can check your system for readiness to work with the iRietumu internet bank on a special page. In the event the system is not fully ready, it will show the missing components and will offer recommendations for their installation. You can find brief guidelines on the iRietumu system settings for Windows and Mac OS X. You can also contact your system administrator for help in fulfilling the recommendations or contact the bank’s support service.

Limits

Limits are set as an additional element of safety when performing payment operations via the internet bank. By default, unless indicated otherwise for the internet bank, the limits are set as follows: limit of one operation - EUR 50 000, daily limit – EUR 300 000.

Subsequently, limits can be changed in accordance with the planned volumes of payments, both for a specified period, following which the limits will be returned to the previous level, and for an indefinite period – until further orders.

Timing for the Processing of Orders

iRietumu system (https://i.rietumu.lv) – daily and round the clock:

  • Funds transfer between the customer’s accounts (card, investment, current accounts) – daily and round the clock. Orders received during closure of the banking day (from 22:30 to 01:00) will be processed immediately upon its completion.
  • Currency exchange – orders are accepted round the clock. Processing of orders up to EUR 5000 – round the clock, above EUR 5000 – following the dealer’s acceptance (on business days from 9:00 to 18:00).
  • Opening of deposit accounts and placing funds on deposit – on business days from 9:00 to 18:00
  • Processing of applications for receiving payment cards – on business days from 8:30 to 17:30
  • Customer Support (service by phone, processing of electronic messages and orders) – on business days from 8:30 to 19:00.
  • Cancellations of orders for debiting from the account – round the clock. Correction, cancellation and recall of debited orders – on business days from 8:30 to 19:00

Indicated according to Latvian time.